Hand Book

Studio Rules

  • It’s very important that students do not miss class, especially during exam and competition rehearsals. If your child is ill/injured but well enough to come and watch, this is preferred rather than missing class altogether.
  • Please arrive in uniform and ready to start the register 5 mins before class.
  • We are unable to take responsibility for students before or after the class times so please don’t drop just drop off and please pick up on time.
  • Promptness is essential for students to participate fully in the warm up routines
  • We have a zero tolerance for bullying and offensive behaviour will be dealt with appropriately.
  • We demonstrate and use hands on spotting for technique corrections.
  • JLC Dance reserve the right to adjust the timetable, change class times and change teachers when necessary at any time.
  • Drinks and snacks are allowed but not on the dance floor.
  • No food or fizzy drinks are permitted in the studio floor.
  • No dirty outdoor shoes are allowed on the studio floor.
  • All bags and belongings are left at your own risk
  • Limited Car parking is available during your class only
  • Photos and videos of students may be taken during studio sessions and may be used by JLC Dance for promotions in publications, press articles, promotional material and websites
  • We follow strict government guidelines on Child Protection – please see the section containing our full policy.
  • To protect our students that suffer with allergies, please do not bring any snack that contains nuts into the studio.

 Child Protection Policy

JLC Dance recognises that in common with all organisations which make provision for children and young people it must ensure that:

  • The safety of the child is paramount
  • All children, whatever their age, culture, disability, gender, language, racial origin, religious beliefs and/or sexual identity have the right to protection from abuse;
  • All suspicions and allegations of abuse and poor practice will be taken seriously and responded to swiftly and appropriately;
  • All those working in the organisation in whatever capacity whether as paid staff, managers, trustees or volunteers have a responsibility to report concerns to the appropriate officer.
  • It recognises that Staff and volunteers are not trained to deal with situations of abuse or to decide if abuse has occurred.
Policy statement/aims

JLC Dance has a duty of care to safeguard all children involved with classes at JLC Dance. All children have a right to protection, and the needs of the particularly vulnerable must be taken into account. JLC Dance will ensure the safety and protection of all children involved through adherence to the Child Protection guidelines adopted by JLC Dance, and has issued a Child Protection Policy 1st January 2013 and reviewed annually. A child is defined as a person under the age of 18 years (The Children and Young Persons Act 2001).

Policy aims

The aim of JLC Dance Child Protection Policy is to promote good practice:

  • Providing children and young people with appropriate safety and protection whilst in the care of JLC Dance.
  • Allow all staff to make informed and confident responses to specific child protection issues.
Promoting Good Practice

Abuse can occur within many situations including the home, school, the Third Sector and the sporting environment. A teacher, will have regular contact with young people and all suspicious cases of poor practice by those working within the organisation, will be reported following the guidelines in this document.

When a child enters into any of our activities having been subjected to child abuse in another environment, we will work with the appropriate agencies to ensure the child receives the required support.

Everyone at JLC Dance is encouraged to demonstrate exemplary behaviour to promote child safety and reduce the likelihood of allegations being made.

Good practice means:
  • Treating all young people and with respect and dignity;
  • Always putting the safety of each young person first;
  • Building balanced relationships based on mutual trust which empowers children to share in the decision-making process;
  • Making our activities fun, enjoyable and promoting fair play;
  • Ensuring that physical support required will be provided openly.
  • Maintaining professional spotting techniques;
  • Keeping up to date with technical skills, qualifications and insurance relevant to activities undertaken;
  • Involving parents/carers wherever possible. For example, chaperoning at performances.
  • Giving enthusiastic and constructive feedback rather than negative criticism;
  • Recognising the developmental needs and capacity of young people avoiding excessive involvement or competition and not pushing them against their will;
  • Securing parental consent in writing to act in loco parentis, if the need arises to administer emergency first aid and/or other medical treatment;
  • Keeping a record of any injury that occurs, along with details of any treatment;
Practices never to be sanctioned

The following should never be sanctioned.

  • Engage in rough, physical or sexually provocative games, including horseplay;
  • Sharing a room with a child;
  • Allow or engage in any form of inappropriate touching;
  • Allow children to use inappropriate language unchallenged;
  • Make sexually suggestive comments to a child, even in fun;
  • Reduce a child to tears as a form of control;
  • Fail to act upon and record any allegations made by a child;
  • Do things of a personal nature for children that they can do for themselves;
Incidents that must be reported/recorded

If any of the following occur it will be reported immediately to the appropriate officer and record the incident, also making sure parent/carer is notified. If you accidentally hurt a child;

  • If he/she seems distressed in any manner;
  • If he/she appears to be sexually aroused by your actions;
  • If he/she misunderstands or misinterprets something you have done.
Use of photographic/filming equipment

JLC Dance will take the appropriate care when using photos or video content. Consent to the use of photographic and/or filming equipment is sought from parents or the legal guardian of the child before joining Janet and John Adventures and is only ever used for advertising purposes.

Recruitment and training of staff

JLC Dance recognises that anyone may have the potential to abuse children and that all reasonable steps are taken to ensure unsuitable people are prevented from working with children.

  • From time to time, i.e. performance shows, Janet and John Adventures will require additional help in the form of volunteers or chaperones
  • All staff – full or part time – and parental volunteers have been assessed to elicit information including a self disclosure about any criminal record;
  • A volunteer from outside the parental group will need to supply evidence of identity and a confidential referee, as well as the self disclosure;
  • Our child protection process includes training after recruitment to help staff be able to recognise signs and indicators of abuse;
  • Staff recognise their responsibilities to respond to concerns expressed by a child or young person;
  • Staff recognise their responsibilities to work safely and effectively with children;
  • Relevant personnel have attended a recognised first aid training course
Responding to allegations or suspicions

There is a responsibility to act on any concerns by reporting these to the appropriate officer or the appropriate authorities. Janet and John Adventures will assure all staff will fully support and protect anyone that reports his or her concern over potential child abuse including that a colleague is, or may be, abusing a child. Where there is a complaint against a member of staff there may be different types of investigation – a disciplinary or misconduct, a criminal or a child protection investigation.

Action if there are concerns

Any suspicion that a child has been abused by either a member of staff or a volunteer should be reported to Janet and John Adventures , who will take such steps as considered necessary to ensure the safety of the child in question and any other child who may be at risk. If the allegation is clearly about poor practice; Janet and John Adventures will deal with it as a misconduct issue.

Confidentiality

Every effort will be made to ensure that confidentiality is maintained for all concerned. Information should be handled and disseminated on a need to know basis only including:

  • The studios;
  • The parents /carers of the person who is alleged to have been abused;
  • The person making the allegation;
  • Social Services/Police.

Information should be stored securely with limited access, in line with data protection laws.

Internal enquiries and suspension

JLC Dance will make an immediate decision about whether any individual accused of abuse should be temporarily suspended pending further police and social services inquiries. The safety of the child should remain of paramount importance throughout. Support to deal with the aftermath of abuse may be sought from local groups:

  • Social Services Duty Team – 01253 477600
  • Victim Support – 01772 201142
  • Child and Adolescent Mental Health Service – 01253 957160
Allegations of previous abuse

Allegations of abuse may be made some time after the event. Where such an allegation is made, JLC Dance will follow procedures and report the matter to the Social Services or the Police.

Action if bullying suspected

JLC Dance takes all cases of bullying very seriously. Action taken to help the victim and prevent bullying in our organisation:

  • Encourage all children to speak and share their concerns.
  • Help the victim to speak out and tell the person in authority.
  • Investigate all allegations and take action to ensure the victim is safe. Speak with the victim and the bully(ies) separately.
  • Reassure the victim that you can be trusted and will help them, although you cannot promise to tell no one else.
  • Keep records of what is said (what happened, by whom, when).
  • Report any concerns to the Club Child Protection Officer or the school (wherever the bullying is occurring).
Action towards the bully(ies):
  • Talk with the bully(ies), explain the situation, and try to get them understand the consequences of their behaviour. Seek an apology to the victim(s).
  • Inform the bully’s parents.
  • Provide support for any staff or volunteers involved with the victim.
  • Impose sanctions as necessary.
  • Encourage and support the bully(ies) to change behaviour.
  • Inform all organisation members of action taken.
  • Keep a written record, and inform all staff of action taken.
  • Most ‘low level’ incidents will be dealt with at the time by staff and /or volunteers. However, if the bullying is severe (e.g. a serious assault), or if it persists despite efforts to deal with it, incidents should be referred to JLC Dance as in “responding to suspicions or allegations” above.
Information for Social Services or the Police about suspected abuse

A record will always be made at the time of the disclosure/concern, which should include the following:

  • The child’s name, date of birth, home address and telephone number.
  • Whether or not the person making the report is expressing their own concerns or those of someone else.
  • The nature of the allegation, including dates, times and any special factors.
  • Make a clear distinction between what is fact, opinion or hearsay.
  • Description of visible bruising or other injuries, but also any indirect signs, such as behavioural changes.
  • Details of witnesses to the incidents.
  • The child’s account of what has happened and how any bruising occurred.
  • Have the parents been contacted? If so what has been said?
  • Has anyone else been consulted? If so record details.
  • If the child was not the person who reported the incident, has the child been spoken to? If so what was said?
  • Has anyone been alleged to be the abuser? Record details.
  • Where possible referral to the Police or Social Services should be confirmed within 24 hours and the contact who took the referral should be recorded.

If you are worried about sharing concerns about abuse, you can contact Social Services or the Police direct, or the NSPCC Helpline on 0808 800 5000, or Childline on 0800 1111.

Privacy Policy

The success of our company is built on our ability to apply a high level of data protection and security in relation to personal data that our employees, customers entrust to us. This privacy policy tells you what to expect when JLC Dance collects personal information and how we process your data.

Legal Basis

The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:

  • Where you have provided your consent to allow us to use your data in a certain way
  • Where the processing is necessary to carry out for the performance of a contract with you
  • Where the processing is necessary in order for us to comply with a legal obligation;

We can assure you that we do not share or sell your personal data to third parties.

How we use personal data

This Privacy Policy sets our our arrangements to inform you of what to expect from our business in how we collect, control and process personal information. The ways in which we collect information is listed below:

  • Visitors to our websites
  • People who use our services, e.g, who subscribe to our newsletter or request a publication from us;
  • Contract or service contract arrangements
Visitors to our website

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and we collect this information in a way which does not identify anyone.

We do not make any attempt to find out the identities of those visiting our site and we will not associate any data gathered from this site with any personally identifying information from any source.

If we do want to collect personally identifiable information through our website, we will be up front about this and make it clear when we ask you for your consent and permission to collect your personal information. This includes an explanation of what we intend to do with such information.

People who use our services

Below are a few examples of the marketing and business activities that we may carry out and which we would use your consented personal data for:

Competitions or promotions, requests for an audit, completion of a survey, enquiry or register for one of our events.

We collect this information in a number of ways, including via telephone, written correspondence, email, websites.

Your Rights

Your rights are important to us, if you wish to; access, update, restrict, remove, object to or no longer want hear from us, we will take action and make sure the appropriate steps are taken to ensure we fulfil your request.

Complaints

When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We will keep personal information contained in complaint files in line with our company retention policy. This means that information relating to a complaint will be retained for 2 years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.

Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.

How to contact us

Further details of our data protection arrangements can be obtained by emailing learn@jlcdance.co.uk or by contacting our head office:

JLC Dance

  • Mobile 0794 0088 776
  • Email – learn@jlcdance.co.uk
Communication
  • Facebook – we recommend all students, parents/guardians to like our JLC Dance facebook page. Facebook is a great way for us to keep in touch with everyone with studio info, photos and urgent info e.g. unexpected class cancellations.
  • Website – studio information will be regularly updated on our website.
  • Emergency – in the case of an emergency or unavoidable delay please email us on learn@jlcdance.co.uk or Text 07940088776 . Titled emergency, delay or absent.
  • Queries – for any information not provided on the website, please email learn@jlcdance.co.uk as there is no time around classes to discuss anything in length, and we will endeavour to respond within 2 working weekdays.
Payments

By paying for your private lesson, class, tour, adventure you are agreeing to our Waiver please read before paying

  • Term fees – JLC Dance does not have term fees each class is payable up to 48 hours in advance.
  • Private lesson fee – £30 per 45 minutes and must be paid up to 48 hours in advance of session.
  • Payment can be made in cash, on line (paypal) by card.
  • No refunds will be made but session maybe re-timetabled providing 24 hours notice is given in writing.
  • In the unlikely event of any private cancellations due to teacher illness, extreme weather or any other unforeseen circumstances, we will either provide an extra session or offer to amend fees.
Children’s Dance/ Fitness uniform
  • Boys – Black leggings,
  • Girls – Black Skirt (Dance ) or leggings (Dance/Fitness)
  • All – Black T-shirts
  • Girls – Silver or white ballroom shoes, or trainers (fitness)
  • Boys – Black ballroom shoes, or trainers (fitness)

WAIVER

Please read here